STORE POLICY

Customer Care

At Arise, we believe that great products deserve great service. Whether you have a question about your order, need help choosing a wallet, or want to learn more about our materials and mission, we’re here to help. As a small business, we take pride in offering thoughtful, personalized support to every customer. If you reach out, you’ll hear back from a real member of our team—no bots, no scripts, just people who care. You can contact us anytime through our website or social media, and we’ll do our best to respond within 24–48 hours. Thank you for supporting Arise and helping us grow sustainably.

Privacy & Safety

At Arise, your privacy is our priority. We’re committed to protecting your personal information and ensuring a safe, secure shopping experience.

When you place an order, we collect only the necessary details—such as your name, shipping address, and email—to process and deliver your purchase. All payments are securely verified through trusted third-party banking services, and we never store your credit card information.

We may contact you via email after your order is completed to confirm delivery, share tracking details, or follow up with important updates. We do not sell, share, or misuse your data—ever.

Our website uses basic analytics to help us understand how visitors interact with our store, but this data is anonymous and used solely to improve your experience.

By shopping with Arise, you’re trusting us with your information—and we take that responsibility seriously. If you have any questions about our privacy practices, feel free to reach out.

Wholesale Inquiries

Interested in carrying Arise wallets in your store? We’d love to partner with retailers who share our passion for sustainability, craftsmanship, and conscious living. Our cactus leather wallets are a unique, eco-friendly alternative to traditional accessories—perfect gift shops, campus stores, and other eco-conscious retailers.

To learn more or request a wholesale catalog, please reach out to our team directly through our contact form or email. We’re excited to grow with you and bring Arise to more communities across the country.

Payment Methods

Unfortunately due to policies and rules in place that are out of our control, we are unable to offer a way to sell and ship online. We are deeply sorry for this inconvenience and would love for you to get in touch with us for any questions regarding this, or a way to buy a physical wallet in person.